Privacy Policy
Last Updated: October 10, 2025
1. Introduction
GenModi ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI solutions platform ("Service").
By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of the Service.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Email address, username, password (encrypted), and profile details
- Payment Information: Billing details, transaction history (payment card information is processed by third-party payment processors and not stored on our servers)
- Creator Information: For creators, additional information such as payout details and tax information
- Communications: Messages, feedback, and support requests you send to us
- Content: Prompts you create, publish, or execute, including inputs and generated outputs
2.2 Automatically Collected Information
When you use our Service, we automatically collect:
- Usage Data: Pages viewed, features used, time spent, prompts executed, and other interaction data
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Server logs, error reports, and system activity
- Cookies and Tracking: We use cookies, web beacons, and similar technologies (see Section 8)
2.3 Information from Third Parties
We may receive information from third-party services, including:
- Authentication providers (e.g., Google, GitHub) if you use social login
- Payment processors regarding transaction status
- AI model providers regarding usage and compliance
- Analytics services that help us understand user behavior
3. How We Use Your Information
We use the information we collect to:
- Provide the Service: Process your requests, execute prompts, manage your account, and deliver features
- Process Payments: Handle credit purchases and creator payouts
- Improve the Service: Analyze usage patterns, develop new features, and enhance user experience
- Communications: Send you service updates, security alerts, support messages, and marketing communications (with your consent)
- Security: Detect and prevent fraud, abuse, and security threats
- Compliance: Comply with legal obligations and enforce our Terms of Service
- Personalization: Customize content and recommendations based on your preferences
- Analytics: Generate aggregate statistics and insights about platform usage
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors who perform services on our behalf:
- Cloud hosting and storage providers
- Payment processors
- Email service providers
- Analytics platforms
- AI model providers (OpenAI, Anthropic, Stability AI, etc.)
- Customer support tools
4.2 Public Information
Information you choose to make public, such as:
- Published prompts and their descriptions
- Public profile information (username, bio, creator status)
- Prompt ratings and reviews
- Generated content you choose to share publicly
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal process or government requests
- Enforce our Terms of Service
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Protect the rights and safety of our users
4.4 Business Transfers
If GenModi is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and provide choices regarding your information.
4.5 Aggregated Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. AI Model Providers
When you execute prompts, your inputs are sent to third-party AI model providers (such as OpenAI, Anthropic, Stability AI, etc.) to generate outputs. These providers:
- Process your prompts and inputs to generate outputs
- May temporarily store data for processing purposes
- Have their own privacy policies and data practices
- May use data for safety monitoring and abuse prevention
- Typically do not use your data to train their models (verify with each provider's policy)
We select providers with strong privacy practices, but we cannot control their data handling. We recommend reviewing the privacy policies of AI providers you use through our platform.
6. Data Retention
We retain your information for as long as necessary to:
- Provide the Service and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Prevent fraud and abuse
Specific retention periods:
- Account data: Retained while your account is active and for a reasonable period after closure
- Transaction records: Retained for at least 7 years for tax and accounting purposes
- Generated content: Retained according to your account settings; typically 90 days after generation unless saved
- Log data: Typically retained for 90 days
7. Your Rights and Choices
Depending on your location, you may have the following rights:
7.1 Access and Portability
You can access and export your personal information through your account settings or by contacting us.
7.2 Correction
You can update your account information at any time through the settings page.
7.3 Deletion
You can request deletion of your account and personal information. Note that we may retain certain information as required by law or for legitimate business purposes.
7.4 Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or updating your communication preferences in settings.
7.5 Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features.
7.6 Do Not Track
We currently do not respond to Do Not Track browser signals, as there is no industry standard for compliance.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Essential cookies: Required for the Service to function (authentication, security)
- Analytics cookies: Help us understand how users interact with the Service
- Preference cookies: Remember your settings and preferences
- Marketing cookies: Used to deliver relevant advertisements (with consent where required)
You can manage cookie preferences through your browser settings.
9. Data Security
We implement reasonable security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS) and at rest
- Password hashing and secure authentication
- Regular security audits and vulnerability assessments
- Access controls and authentication for internal systems
- Employee training on data security practices
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction.
When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses and ensure our service providers comply with applicable data protection laws.
11. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 18, please contact us immediately.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your rights
To exercise these rights, please contact us at contact@genmodi.com.
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Our legal bases for processing your data include:
- Contractual necessity (to provide the Service)
- Legitimate interests (improve the Service, prevent fraud)
- Consent (for marketing communications)
- Legal obligations (compliance with laws)
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification to your registered email address
- Displaying a prominent notice on the Service
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
15. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@genmodi.com
This Privacy Policy was last updated on October 10, 2025. By using GenModi, you acknowledge that you have read and understood this Privacy Policy.